Privacy Policy
Creativa Familia – Privacy Policy
Effective Date: 10-25-2025
At Creativa Familia, LLC (“Creativa Familia,” “we,” “our,” or “us”), we care deeply about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect only the information we need to serve you better, including:
Personal Information: such as your name, email address, phone number, and billing/shipping information when you make a booking or purchase.
Session Information: details about your preferences, event type, or creative needs to help us deliver a personalized experience.
Website Data: including cookies, analytics, and usage patterns that help us improve our website and services.
We do not knowingly collect or store personal information from anyone under the age of 18 without parental consent.
2. How We Use Your Information
We use your information to:
Process your bookings, orders, and payments.
Communicate with you about your session, gallery, or purchase.
Deliver digital or printed products.
Send updates, promotions, or creative inspiration (only if you’ve opted in).
Improve our services, user experience, and website performance.
3. Sharing Your Information
We respect your trust — your personal data will never be sold or rented.
We may share limited information with trusted third-party providers (such as payment processors or delivery services) strictly for order fulfillment or business operations.
These partners are required to keep your data secure and use it only as directed by us.
4. Data Security
We take reasonable and appropriate steps to protect your information from unauthorized access, misuse, or disclosure.
This includes secure payment gateways, encrypted connections (SSL), and limited internal access to your data.
5. Cookies & Tracking
Our website uses cookies to provide you with a better browsing experience, such as remembering your preferences or login details.
You can choose to disable cookies in your browser, but some features of our website may not function properly as a result.
6. Your Rights
You have the right to:
Request access to the personal information we hold about you.
Ask for corrections to your information.
Opt out of marketing communications at any time.
Request deletion of your data, unless required for business or legal reasons.
To make any of these requests, simply email us at creativafamiliacajas@gmail.com.
7. Retention of Information
We retain your personal data only as long as necessary to fulfill the purposes described in this policy — or as required by law or accounting practices.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect new features, technologies, or legal requirements.
When we do, we’ll update the “Effective Date” above. Continued use of our website or services means you accept those updates.
Creativa Familia Promise
Your trust means everything to us.
We capture your memories with care — and we protect your information with that same care, too.